Solved: Re: Samsung A52 5G how to use WiFi calling

SJT85 · ‎30-07-2021

I have bought a new Samsung A52 5G direct from Samsung due to delays with supply from O2.
I have a new O2 5g sim but do not see wifi calling in any menu options.
Call and Internet connection is also poor.
I have done a Samsung software update.
What am I doing wrong? Help please.

MI5 · ‎30-07-2021

@SJT85

Call O2 and ask them to enable it on your account first.

Then turn it on in your MyO2, wait 24 hours and reboot phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-07-2021

@SJT85

Call O2 and ask them to enable it on your account first.

Then turn it on in your MyO2, wait 24 hours and reboot phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

SJT85 · ‎30-07-2021

Thanks for that, I'll give them a call.

MI5 · ‎30-07-2021

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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