Solved: Poor signal

Sam1409 · ‎13-06-2023

I've been experiencing poor signal in the general area of my home and the surrounding areas which is preventing me from using data and providing poor call quality. This has been happening since moving to the area in Setember. According to the network status checker a mast is down but is there anyway of knowing how long this will go on for as i am not receiving anywhere near the signal needed to use my phone reliably?

MI5 · ‎13-06-2023

@Sam1409

For that length of time it's most likely going to be replaced with a 5G mast, however, there is no way of knowing as O2 don't publish those details or timescales for repairs.

All you can do is register for updates and see what happens O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-06-2023

@Sam1409

For that length of time it's most likely going to be replaced with a 5G mast, however, there is no way of knowing as O2 don't publish those details or timescales for repairs.

All you can do is register for updates and see what happens O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Poor signal

SIM CARD SWAP HACKED

iMessage Activation Error

Problem with sending SMS from iPhone 8 as of yeste...

Daughter can’t call or text me?

eSIM not provisioned