I used to have an O2 'legacy' account that was in my father's name.
Whenever I wanted to gain access to the account, I would need my father
with me as he was the account holder. After speaking to staff at an O2
store, they suggested that I open a new...
My mobile data isn't working. When I insert my sim it says "emergency
calls only" however the phone works fine receiving calls etc... its just
I can't connect to my mobile data. I think the sim card is related but
don't know how to figure it out. Was...
Hi, not able to receive SMS till the swap to 5g SIM card. Tried
everything, network reset, phone reset called operator at o2, swapped
the SIM into other phones with same issue. At present is still verifying
my number in the chat feature, tried also d...
HiCould a moderator flag this for an O2 member of staff to look at on
Wednesday, please? SIM worked Ok until this afternoon. I'd ordered eSIM
and got it to work ... I then powered down, removed old physical SIM but
on powering up I had neither eSIM o...
Hello. I recently ported my number to O2 but I cannot receive text
messages for verification codes. I do get calls on my number so I think
it’s only a text message issue. I’m on iPhone 12. Please help.
I have no service whatsoever. It's saying not registered? I can't call
out, receive calls or do any texts. The robot chat is not putting me
through to anyone, and I can't call o2 because the phone isn't working.
I can't find an email for o2 either.I ...
Hello, I can’t receive any text messages on your networks for at least
one month (and can’t tell how long before, as you’re not always
expecting to get a text message). I’ve exchanged a SIM card in the o2
branch and checked with an employee - it’s no...
