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Resolved! Virgin Mobile to O2

Transfered from Virgin Mobile to O2, new Sim installed, able to dial out but all calls received go straight to voicemail. Completed network reset, and checked all iPhone settings. Text messages can be sent but not received too.

Resolved! Phone disconnected

I am on a pay monthly plan. My phone can't connect to mobile network since this afternoon. I got a "No service" on where it's usually "O2 UK". I tried restart my phone, but no luck. I tried to contact O2 via chat many times but every time the bot dis...

Resolved! Not receiving callls

Hi, can someone help, I’m currently not receiving calls to my 02 number from landlines or any other mobile network, only from other 02 customers

Roaming in Spain not working

I am currently in Spain. Pay £30 p/month tariff. Phone is set to roaming and auto select networks. Problem: No networks detected, can't make, receive calls, no data, nothing. The phone is dual sim, other sim works fine, calls, text and data. Seem to ...

Signal

Since moving to 02 from virgin media I am experiencing intermittent lost internet connection

Resolved! Voicemail

I don't want to use voicemail so how do I deactivate it please?

Resolved! Army discount

I was applying my Army discount in open 02 and you have put in someone else number in my account. you won’t give me an option to delete it. Why have you someone else number in my account?