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Phone temporally not reachable until after dialing out

electonicguy
Level 1: Joiner
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on ‎26-03-2025 10:53

on ‎26-03-2025 10:53

Hello .  This morning for some reason my phone was unable to receive txt messages and phone calls from anyone so unknowingly I missed some important messages. then after using it to dial out which did work fine my phone immediately became reachable again  . This has happen before to me last time few weeks ago, does anyone know what t could be causing this ,  is it an 02 network problem  ?  because I don't think it's my phone (galaxy s22) how to check ?.

Thank you in advance

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MI5
Level 94: Supreme
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on ‎26-03-2025 10:59

on ‎26-03-2025 10:59

@electonicguy 

See guides

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

https://www.o2.co.uk/apps/my-network

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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