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Pay monthly to pay as you go

Lizz1
Level 1: Joiner
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I changed my pay monthly to pay as you go, and wanted to keep my number, I thought everything was sorted when I spoke to someone,  but now it is showing a new number on my 02 for pay as you go

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pgn
Level 77: Grand Master
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You need to migrate your number, @Lizz1 - instruction in here for all the different ways for O2:

Guide: Migration & porting into O2  

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pgn
Level 77: Grand Master
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You need to migrate your number, @Lizz1 - instruction in here for all the different ways for O2:

Guide: Migration & porting into O2  

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MI5
Level 94: Supreme
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Apologies for being pedantic, but you need to migrate your number @Lizz1 not port in.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 77: Grand Master
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@MI5 wrote:

Apologies for being pedantic, but you need to migrate your number @Lizz1 not port in.


Ah yes, "Diligent as one must be in learning, one must be as diligent in forgetting; otherwise the process is one of pedantry, not culture." Corrected, @MI5 😖

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