Order is “awaiting stock”

[Charl1243]

I ordered EarPods about 2 weeks ago and they’ve been “awaiting stock” ever since then. Not sure why I could order them if they weren’t in stock. How do I cancel my order and get a refund? 

[Cleoriff · Accepted solution]

@Charl1243 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255