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No caller ID

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Jilly21
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on ‎26-09-2022 18:12

on ‎26-09-2022 18:12

Hi I have an iPhone 13 and all my incoming calls show No caller ID Have been given the run around by customer service been told different things I just want it resolved can you help. I do have a sim only different number with O2 on my account when I put that in my iPhone 13 it works great but not my main number where I have unlimited data  🙈🙈🙈🙈

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MI5
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on ‎27-09-2022 19:06

on ‎27-09-2022 19:06

@KateW81 

It's nothing to do with Apple.

Your O2 account needs resetting.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Enlli
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on ‎26-09-2022 18:44

on ‎26-09-2022 18:44

Seems a few of these

@O2Ryan can you help.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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KateW81
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on ‎27-09-2022 15:59

on ‎27-09-2022 15:59

Same issue for me. O2 have told me its an apple issue (i have updated IOS etc) Vodafone sim works in the phone fine - I have reset phone on numerous occasions (including hard rest)  with no luck. Did you manage to resolve? 

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MI5
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on ‎27-09-2022 19:06

on ‎27-09-2022 19:06

@KateW81 

It's nothing to do with Apple.

Your O2 account needs resetting.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Jilly21
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‎29-09-2022 07:20 - edited ‎29-09-2022 07:20

‎29-09-2022 07:20 - edited ‎29-09-2022 07:20

 NOw working O2 just needed to re set my account 😀

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