on 25-10-2021 21:55
Hi i could do with some help, I flew to Ireland this morning and ever since landing I’ve had no connection at all, I have 4G but nothing will load or connect, I really need my internet for work purpose. I am also struggling to even connect to any WiFi at my hotel, so any chance you could help?
Solved! Go to Solution.
on 25-10-2021 22:28
on 25-10-2021 22:28
@Rebecca0706 We are all customers here. If you can find a WiFi connection contact O2 via social media.
Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
on 25-10-2021 21:58
on 25-10-2021 21:58
@Rebecca0706 Hi,have you tried restarting your phone?
on 25-10-2021 22:28
on 25-10-2021 22:28
@Rebecca0706 We are all customers here. If you can find a WiFi connection contact O2 via social media.
Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
on 25-10-2021 23:07
You can try manually searching for a different network and if you have an iPhone, change your data apn to "mobile.o2.co.uk" for data use.