New customer number

[LouisGirardin14]

hello,

i bought a plan yesterday as a new customer and asked to keep my number as I requested my PAC to my previous network provider. 
However this was not taken into account and I have a new number. I’d like to keep my old one 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Guide: Migration & porting into O2