HiI moved to a new plan yesterday morning, I've had no network connection since then. It has been more than 24 hours.Spoke to someone in tech support and they told me that I was using the wrong eSIM. When I explained that I had installed the eSIM tha...
Hi all,For as long as I can recall network coverage and signal has been excellent at my home address. Around a month ago myself and a whole load of neighbours on O2/GiffGaff started experiencing problems with persistent call dropout and loss of signa...
Hello, I am due to move to Australia in September 2024. I have had the same mobile number my entire life and do not want to lose this. I currently have a rolling sim PAYG (contract is fully paid off) so I have no ties to paying anything back. Is ther...
I got a new SIM with o2 but transferred my old phone number onto it but now when i try to log in to the My o2 app it shows the temporary phone number i was given and now i can’t log into my app or the website? I contacted customer service and they di...
Hi Lisa, hope you can help me. I have just ported from Vodafone to o2 on 9 sep 2024. I have a weird issue where my friends are messaging or replying me back to my messages from UK numbers mostly Lycamobile that they have been using for years but I am...
My o2 keeps saying access denied which is annoying I’m not happy
My Google Pixel 8 has suddenly started having a green screen and glitching? I've not ever dropped it/no water damage etc.
I have notified O2 on many many occasions about being unable to get network coverage in my home and garden. The issue is raise - they reply we're working on it - then I get a text saying the issue is resolved - it's not. Just yesterday I did receive ...
Hi,this is so annoying!!! Can’t find live chat! we have made an order for a new contract and handset, had contract info, did £30 upfront payment and screen crashed, it has taken payment but no order confirmation… nothing!!so seems order is stuck or s...
Last night I ordered the new iPhone 16 Pro Max via Switch Up. However, I decided to change the program with which to use it and canceled the order. Now I want to place the order again but there is a problem with IMEI on my old phone, and there were n...
