Network issues

newlozan · ‎22-11-2024

Hi my Internet speed very low and poor I can't access Internet in my home lastweek I moved to new home post code ub5 6bz here very poor network even phone calls also I can't access

MI5 · ‎22-11-2024

@newlozan

Help info to look at.

Guide: How can I sort out my network issues?

https://www.o2.co.uk/apps/my-network

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

japitts · ‎23-11-2024

Were these issues apparent when you first viewed your new home?

Enlli · ‎23-11-2024

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎23-11-2024

Good luck @newlozan

If you need to discuss anything with O2, our contact guide is here Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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