My phone was delivered to the incorrect address

[Megan101]

Hello, my phone has been delivered to an old address of mine (I haven’t lived there for 8 years and have had multiple phones delivered to my correct address since then -and I’ve moved twice, so I am unsure why the address has defaulted back to such an old one). 

The delivery was accepted by the people at that address. What can I do now?

I do not know who lives at the address and it is many hours away from where I live now.

Many thanks 

[jonsie · Accepted solution]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255