on 23-06-2024 02:49
I have been receiving calls from this number, is it yours?
+44 20 3337 1893
on 23-06-2024 05:45
on 23-06-2024 05:45
@Tracy15 This is not O2. This is a customer community. If you want to speak to customer service call 202 from your mobile or 0344 809 0202, 0800 902 0217 (Payment Management) or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
on 23-06-2024 07:01
@Tracy15this is my philosophy
If you don’t know who it is and there is no message delete it. Beware of scam calls always.
Never respond to offers from anyone saying they are from o2. Go directly to o2 site.
Many have been caught with offers even from so called o2 partners and are unable to get out of an expensive contract.
Keep safe keep aware.
Good you asked here, best wishes 😍
on 23-06-2024 11:08
Common for scammers to spoof numbers.
Forward the scam number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229