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Internet stops working when in 5g area

JDan22
Level 1: Joiner
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I have a Samsung S22 so 5g is supported and my contract includes 5g. But whenever I am in a 5g area the internet stops working. If I turn 5g off in settings it works again with 4g. But not an ideal solution as I want to use the 5g. O2 customer support is not connecting so trying here. 

Thank you in advance!

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MI5
Level 94: Supreme
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@JDan22 

Mot likely a network fault in the area.

O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 69: Guiding Light
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This came up about 6 months ago in central Manchester. Took them a bit to fix it though

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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