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INternet connection

DesLoughney
Level 1: Joiner
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Hi, 
I cannot get internet connection with my mobile (xxxxxxxxxxxx). It was cut off last Monday because I had not paid a bill. I paid the bill on Tuesday but it still has not been reinstated. What is the issue?

 

Des

 

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MI5
Level 94: Supreme
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@DesLoughney 

You need to speak to O2.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152194 Posts
  • 651 Topics
  • 28997 Solutions
Registered:

@DesLoughney 

You need to speak to O2.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Flagged for number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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Bambino
Level 86: Prestigious
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Registered:

@DesLoughney Once your service is reinstated set up a Direct Debit and you'll avoid this happening again.

I DO NOT WORK FOR O2



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