How to activate O2 WiFi? (ported my number from Three to O2)

[London2023]

Hi,

I ported my number from Three to O2.

When I am in the underground and want to use the Wifi, I get an error message saying I need to activate O2 Wifi.

(I guess my number is recognised as a Three number...)

In My O2, I don't find where to manage/activate O2 WiFi.

Thanks for your help!

[MI5 · Accepted solution]

@London2023 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

[London2023]

Thanks, will try!

[MI5]

Welcome