My old phone is broken and my new one has arrived, I can't delete the esim from the old phone because the screen won't work. How do I install an esim in my new phone? Both are android
You need to sim swap to a new esim in your MyO2 or go in store with photo ID.
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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
A trip in store then is likely the quickest way then @AS01
O2 will post one out if you call them but it could take a while.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
