Data not working in Lanzarote

R_3693 · ‎19-09-2021

I’m in Lanzarote and my data will not work even though I have 7.36GB left in my account. I have reset my phone and I am on Movistar.

MI5 · ‎19-09-2021

@R_3693

If you have an iPhone, change the data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

R_3693 · ‎19-09-2021

Hi Thank you, do I have to change all the APN’s as my mail isn’t working

MI5 · ‎19-09-2021

Just the data apn @R_3693

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

RafaC · ‎21-09-2021

Hey @R_3693 how are you getting on with this?

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