Changing tariff using my balance

[Terry8]

Hello, I want to change my tariff to £15 rolling plan, using my balance, however when I’m trying to change it takes me to a new payment page. Can you help with that?

[jonsie · Accepted solution]

You can't use the balance for rolling plans

You need to set up a monthly payment using a debit card

Rolling Plans | Contract Free Sim Only Deals | O2

[Oxonian]

@Terry8 

If you want to use existing credit, a "Big Bundle" might meet your requirements :- 

Big Bundles | Help & Support | O2

https://www.o2.co.uk/help/pay-as-you-go/big-bundles