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1 ACCEPTED SOLUTION
Accepted Solutions
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Calls from Italy to UK with O2 are included for up to 63days stay, @Danbor78
Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Connection to a "Forbidden" network if there is one, it works when roaming and is permitted.
Reboot the phone
Turn off 5g in network settings
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.
Guide: How to find help & contact O2
Good luck!
- 40069 Posts
- 245 Topics
- 1799 Solutions
Calls from Italy to UK with O2 are included for up to 63days stay, @Danbor78
Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Connection to a "Forbidden" network if there is one, it works when roaming and is permitted.
Reboot the phone
Turn off 5g in network settings
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.
Guide: How to find help & contact O2
Good luck!
