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Voice Call Issue BN15

GBP10
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

Since Monday evening I have had issues with voice calling when I am at home, I can't hear the person on the other end of the line, they sound like static. When I made/received calls out of this area they were fine. 

 

I looked on the service checker and it says there is a mast malfunctioning in this area, when will this be fixed?? 

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Enlli
Level 69: Guiding Light
  • 8953 Posts
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Registered:

We are all customers here so can't say

Use WiFi Calling when home

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

And download My network App to report and track faults and register for updates

https://www.o2.co.uk/apps/my-network

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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