Barred

[Lh2]

Hi, I've paid my phone bill, it was very much overdue. Its been over 24hrs and I've still got no service. 

[Cleoriff · Accepted solution]

Hi @Lh2 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202

or 0344 809 0202 (or Payment management number -0800 902 0217 )

If you have no access to a phone then use Skype to call 0800 032 1402

KEEP REBOOTING YOUR PHONE.

[Lh2]

I can't call them, as I have no service still, even though I've paid my bill. I've been restarting my phone since yesterday 

[MI5]

@Lh2 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

[Lh2]

Thank you, I'll Facebook them now  

[MI5]

You're welcome @Lh2