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Apple Watch

Earlofdon
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I have an Apple Watch and was on O2 PAYG. 
I have now changed to a monthly charged rolling plan. 
My Apple Watch says the O2 mobile service is not supported. 
Can anyone advise please? 

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pgn
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Do you mean this type of deal: Pay As You Go: Introducing "Rolling Plans" - it is a PAYG product, no change needed, use your original SIM.

Or have you moved to a SIMO, SIM-only contract, with a new SIM?

You need to get O2 to add the iData bolt on to your account.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. Good luck, @Earlofdon.

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MI5
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@Earlofdon 

Rolling plans are still PAYG so do not support Apple watch.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Earlofdon
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Bah!

What do I need to do to add the watch then? Can you advise?

I don’t mind entering a contract. 
Cheers 

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pgn
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Message 5 of 6
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MI5
Level 94: Supreme
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@Earlofdon 

You can have a 30 day sim only which doesn't tie you in but would still allow the watch to work.

https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P30D

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
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