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Apple Watch Ultra

Gavinredrum
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‎30-10-2022 18:39 - edited ‎30-10-2022 18:50

‎30-10-2022 18:39 - edited ‎30-10-2022 18:50

I bought an Apple Watch Ultra directly from apple. I followed the O2 directions on setting up the cellular data, however the ESIM has been stuck on activating for 4 days. I have contacted Customer Services but keep getting the run around. They keep asking me if I have set the Watch up as described on the O2 website and suggest reading the how to And FAQ sections. Please help!!!

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MI5
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on ‎30-10-2022 19:03

on ‎30-10-2022 19:03

@Gavinredrum 

I'll ask @O2Lisa or @O2Georgina to help in the morning.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Gavinredrum
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on ‎30-10-2022 19:15

on ‎30-10-2022 19:15

Thanks @MI5 

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O2Georgina
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on ‎31-10-2022 07:59

on ‎31-10-2022 07:59

Thanks for the tag @MI5 

@Gavinredrum  I will send you a private message now

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