Apple Watch Ultra Cellular Activation

[Andy1972]

Hi, I’m posting to see if anyone could assist in resolving an activation issue for cellular use on a new watch. 

I can see there are many people having similar issues, I spent an hour and 20 on the phone with O2 last week and it seemed I knew more about the watch than the person on the phone. 
I’ve followed the set up steps all the way through to agreeing to the additional £5 on my O2 tariff and the mobile data status showed ‘Activating’. 
It’s been like that for more than a week now, with no cellular connection. 
If anyone can assist it would be appreciated, thanks.

[MI5]

@Andy1972 

It has been known for it to take up to 2 weeks to activate in some cases.

I'll ask @O2Sarah- to see if she can help you in the morning.

[Andy1972]

Thanks @MI5, I’ll let you know how that goes. Cheers. 

[O2Sarah-]

Thanks for the tag @MI5 

@Andy1972 I will send you a private message so we can look into this. 

[Andy1972]

Hi @O2Sarah-  I've replied to your PM. Please can you get back to me. Thanks, Andy