on 01-05-2025 10:40
I've had a message from 02 telling me about the switch off, and that I need to change my phone, and that I have to go to a store before 7th May to do this. I can't get to a store as I'm housebound, so what do I do? I've tried contacting 02 on live chat but they're not available. Any help would be much appreciated. Thank you.
on 01-05-2025 11:08
on 01-05-2025 11:08
If you are on PAYG best bet is to look on Amazon,and for a non smartphone device have a look at the Nokia 110 4G
If you really want o2 then speak to the Sales team on 0800 081 0255
on 01-05-2025 12:16
Let's start off with the basics as O2 don't always get things right.
1 - PAYG or contract?
2 - Which phone have you got - Make and model?
3 - When did you last have a new sim card?