Re: viewing bills in MyO2

Anonymous · ‎24-02-2017

Despite following the link and downloading Adobe Reader (which I already had on my laptop anyway) I still cant download and view my bills. I get an error message saying "PDF Cant be opened" in Microsoft Edge.

O2 charge £1 - £1.50 for a copy of a paper bill!! Funny that!

Does anyone have an answer to this problem please?

MI5 · ‎24-02-2017

Edge doesn't work.
You need Firefox, Chrome, IE, etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎24-02-2017

I use FF or Chrome on my PC and have no problems.

A guide here to viewing bills via My O2 https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/My-O2-Website-Guide/ba-p/1014311

Veritas Numquam Perit

Martin-O2 · ‎07-03-2017

Hi @Anonymous did using an alternative browser allow you to download your bills?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
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→ Have a query about your account? login to My O2 for help

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