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marcus1975
Level 1: Joiner
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Hi

I want to upgrade but I will not pass ythe credit check .

Is there anything you can do to help

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jonsie
Level 94: Supreme
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Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

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MI5
Level 94: Supreme
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@marcus1975 wrote:

Hi

I want to upgrade but I will not pass ythe credit check .

Is there anything you can do to help


Try other networks or go pay as you go.

O2 certainly won't be interested if you're a bad risk.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
Level 37: Blazing a Trail
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If it is hardware such as a 'phone that you are attempting to buy @marcus1975, trying to purchase direct from the manufacturer or from a retailer might have a different outcome. 👍  

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