surname

[Anonymous]

Hi, I would like to change my surname . What should I do ? Do you need my marriage certificate ?. 

Thank you

[jonsie · Accepted solution]

You can only use the form or write in unfortunately. You used to be able to fax the marriage certificate but you would have to call customer service to see if this is still an option.

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Hom...

Alternatively you can fax it to 0870 600 2402

or  write in with a copy of marriage cert and your account details.
Send it to:
Telefónica UK Limited
Correspondence Department

PO BOX 694

Winchester

SO23 5AP

[MI5]

@Anonymous

We are not customer service.

Please come back to read the response to your question.

[Anonymous]

thank you

[MI5]

You're welcome