Solved: replacement contract sim will not activate

Anonymous · ‎10-06-2013

i got a replacement contract ssim yesterday and it doesnt seem to work iv tried doing that sim swap and still no joy any ideas people

MI5 · ‎10-06-2013

You'll have to call 202 then as there must be a problem somewhere.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎10-06-2013

If you did it online try texting SWAP from your old sim to 20220.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-06-2013

iv tried doing that too but nothing

MI5 · ‎10-06-2013

You'll have to call 202 then as there must be a problem somewhere.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-06-2013

Hi, the same has happened to me. Any joy yet?

Anonymous · ‎10-06-2013

have you waited the full 24 hours yet

Anonymous · ‎10-06-2013

I would suggest you call 202 in the morning

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