phone is still off after paying bill

[maxmaxmax]

Hi paid my bill and after 24hrs i still can not make a call....!!!!!!!

[MI5]

@maxmaxmax 

Have you rebooted your phone?

[Cleoriff]

@maxmaxmax 

It may not be on over the weekend. Keep rebooting the phone. You could call O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to someone.

Also, press Fraud or Lost and Stolen if given that option.

Edit spelling!

[MI5]

@maxmaxmax 

If rebooting does't help I'll ask @O2Daniel to see if he cam help.

[O2Daniel]

Thanks for the tag @MI5 

@maxmaxmax i will private message you, so we can look into things further