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personal data request

Marios1
Level 1: Joiner
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Requesting a personal data from O2 what I will get all messages including deleted ones all cals including deleted ones please ????Thanks

 

 

[all in capital letters edited]

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jonsie
Level 94: Supreme
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You need to fill in the subject access form if you want all the data they hold. Enclose £10 with the form. 

You will only get calls made and texts sent, nothing incoming. 

If you are contract you can get all that information in My O2 but I'm not sure if it's yet available for payandgo. 

https://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-yo...

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jonsie
Level 94: Supreme
  • 96723 Posts
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Registered:

You need to fill in the subject access form if you want all the data they hold. Enclose £10 with the form. 

You will only get calls made and texts sent, nothing incoming. 

If you are contract you can get all that information in My O2 but I'm not sure if it's yet available for payandgo. 

https://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-yo...

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MI5
Level 94: Supreme
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You will get all outgoing calls and texts.
https://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-yo...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
Former Staff
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Hello @Marios1! Please check the information posted above by our members and let us know if you're all good or need any further advice? smiling

 

Thanks @jonsie & @MI5!

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