overdue account

[taylerwinzar]

so im recieving emails stating my account is overdue and to make payment, i have ended my o2 account and it says the myo2 app wont work BUT even on the web my O2 account no longer has anything registered how do i pay these bills?

[Cleoriff · Accepted solution]

Hi @taylerwinzar 

That must be frustrating. You need to contact O2's payment management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Good luck.