Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How To Pay Bill For Account That Doesn't Show In MyO2

I have left O2 on a couple of numbers on my account and transfered numbers to different network. These numbers obviously don't show in MyO2 now. I have had an email saying I owe money still. How do I pay a bill if that number/account doesn't show up ...

Resolved! Upgrade

I have spoken with one of you tonight who have set me up on an offer and said to complete via the email when I go through the email link it says basket is empty shows the plan I agreed on but gives me no option to complete

Resolved! bill additional 40 pounds?

hi, my tariff is £32.79, why do you want to charge me £86.36? what does it mean adjustments £40? for what?please let me know , I am totally not happy to pay this. already I just considering leaving o2.regardsAnita Szefer

Resolved! Did I pass the Credit Check?

Hello all, I appreciate this maybe a bit premature as I did only order this morning but I wondered if any of you knew of a way to find out if I passed the credit check on my pay monthly contract. A little impatient just because my current phone is ne...

Resolved! Change name to mine on contract

Hello,I've been trying to figure this out and search for answers, but they are either outdated, or not relevant to my case.4 years ago, my partner had to take out a contract at O2, because for some unknown reason I didn't pass the credit checks. I ha...

how do i get my deposit back??

I paid £100 deposit on my phone and they said i could get it back in a cheque....HOWW?? Thanks.

Resolved! Is O2 roaming valid in turkey?

I’m going to Turkey, will my monthly data and minutes work there?

Call back from Outbound Team

Hi... I’m out of contract and due an upgrade, I requested my PAK as was thinking about moving to Virgin. I got a call from the outbound team and offered me a deal. He said he would call back the next day to give me time to think about it.I missed the...

Resolved! Phone quiry

Hi, I've had a new phone after sending my last 2 Xperia phones back. Although this seems to be a better phone I still can't get any signal above 2-3g network. Also is it normal for your phone to get really hot whe. A hotspot is connected. I never had...

Resolved! O2 Monthly Skm - no update since purchase

Yesterday morning (26/04/22) I ordered a monthly sim with O2, in preparation for my Voxi plan ending, and it’s a better offer than what I have with them anyway. When I placed the order a page came up says my order was under review and that it may tak...

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