Solved: Re: o2 plan go down

ashleybristol1 · ‎13-09-2017

i aint with o2 since june when i come back o2 just low plan down to 250mins 250 text what the hell o2 is doing lost customers i just buy £30 pack. come on o2 wake up

MI5 · ‎14-09-2017

You need to recheck your info mate.
£10 gets you 1gb and 100 mins/texts.
£15 is 4gb and 250 mins/texts.
They were restructured earlier in the year as most people want more data now over mins and texts.
https://www.o2.co.uk/shop/sim-cards/pay-as-you-go/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Anonymous · ‎13-09-2017

What’s the problem?

MI5 · ‎13-09-2017

I'm confused!?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎13-09-2017

You & me both mate. Can’t make no sense out of that

Cleoriff · ‎13-09-2017

Perhaps @ashleybristol1 would come back and give us some more information?...:smileywink:

Veritas Numquam Perit

MI5 · ‎13-09-2017

Yes, if he is able?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

ashleybristol1 · ‎14-09-2017

Sorry people not understand my post

About 3 months ago o2 pay as you go plan have more mins and more text. I find out last month or so seem o2 has made pay as you go plan less mins and text. Before it was £10 500mins 1GB unlimited text. Now it 250mins 250text 200mb. Not sure why o2 made pay as you go less plan. But £30 plan is still same. Any one idea why o2 made decision to low the plan down 🤔

MI5 · ‎14-09-2017

You need to recheck your info mate.
£10 gets you 1gb and 100 mins/texts.
£15 is 4gb and 250 mins/texts.
They were restructured earlier in the year as most people want more data now over mins and texts.
https://www.o2.co.uk/shop/sim-cards/pay-as-you-go/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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