Re: leaving o2

leanne9 · ‎07-03-2023

I am currently paying a lot to be on a tariff that I do not need and would like to go sim only

jonsie · ‎07-03-2023

contact customer service on 202

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎07-03-2023

@leanne9

Follow the upgrade path in your MyO2 and choose to upgrade to a sim only tariff.

You can only do this once you have reached the minimum term on your contract.

Your number will automatically transfer to your new contract.

Guide: Upgrading Your O2 Phone

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Breanna · ‎08-03-2023

Did you find the info you needed @leanne9?

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