on 04-07-2017 08:36
on 04-07-2017 08:36
so now we can call,t ext and use data wherever we are in Europe - i went to france last week and made two calls on french numebrs and got charged.
this is onlya few pounds but assuming it should have been free does anyone had the same problem?
Solved! Go to Solution.
04-07-2017 08:38 - edited 04-07-2017 08:39
04-07-2017 08:38 - edited 04-07-2017 08:39
Assuming they weren't premium rate numbers and you haven't exceeded your call allowances you shouldn't have been charged.
Check they were standard mobile or landline numbers and then give customer service a call.
http://www.o2.co.uk/contactus
04-07-2017 08:38 - edited 04-07-2017 08:39
04-07-2017 08:38 - edited 04-07-2017 08:39
Assuming they weren't premium rate numbers and you haven't exceeded your call allowances you shouldn't have been charged.
Check they were standard mobile or landline numbers and then give customer service a call.
http://www.o2.co.uk/contactus