included bundles in isle of man

[Anonymous]

I've just been talking to car phone warehouse and they tell me that I can get a free iPhone 4S from them on the o2 network for £17 a month that includes bundled minutes and free texts whilst I'm in the Isle of Man (where I live). They also say that on receipt of the phone I just need to insert my current manx telecom payg SIM card and then the phone will retain my current 07624 xxxxxx number. This all sounds to good to be true? Does anyone else have experience of this?

[Anonymous]

Hi.

Do you have any Link also please.

[Anonymous · Accepted solution]

O2 don't allow free calls to isle of man, jersey or guernsey numbers, this has been the case since 4 Dec 2013.  If you call those numbers on a regular basis, your bills are going to be very high (35p a min if I recall correctly).

I don't think Carphone Warehosue have given you particularly good advice.

[adamtemp64]

as pablo says that is totally false information.

Just check the pay monthly t&c at the bottom of this page.

with the o2 sim in this will apply http://www.o2.co.uk/international/o2-travel/pay-monthly when you are in the IOM

[MI5]

It's all complete rubbish and makes no sense. You can't use your PAYG sim and get your included contract mins either.
If this is another of CPW's dodgy sales tactics is downright criminal !!!

[Anonymous]

Hi

I work in Jersey a lot and for the last 5 years my son kept in touch using his 02 bundled minutes and text at no extra charge.

He has just been hit with a large bill for December. When queried in store at 02 he was told he 'should have been sent a letter and text' but we could find no record of this. We were also told that all people with a 02 contract who phoned jersey landlines and mobiles were notified but I know another person who was not notified.

We both have I-phones so we are now going to keep in touch by using face time at home on broadband or from wifi hotspots which I was assured should still work free.

This was a good way for 02 to shoot themselves in the foot as we may now move our families contracts to another supplier or severely reduce the contract and use face time or skype. I believe I could also use tu go if I connect my 02 phone to free wifi but will probably use my jersey phone contract as this has unlimited broadband so will definitely not incur extra charges.

i think People in Guernsey and the Isle of Man are in the same position as Jersey.

[Anonymous]

It was publicised on here and a lot of people got a text but I have to admit I didn't if I wasn't a member on here I wouldn't have known if you didn't get the text I would consider asking for a refund I'm sure they can check if a text was sent

[MI5]

As it was a USP for O2 it does seem like a strange decision to stop it....
Skype, Facetime or anything else used over WiFi will not cost you anything.

[Bambino]

O2 have not shot themselves in the foot as they were the last mobile network to still include calls to the Channel Islands, and now they don't. You won't find another network offering that because none of them do it.

[perksie]

---

@Anonymous wrote:

We were also told that all people with a 02 contract who phoned jersey landlines and mobiles were notified but I know another person who was not notified.

---

Whether they should have kept the service to the off-shore islands going is debatable, but O2 should have made sure that all those concerned were informed.

If you weren't ask for a refund of the costs you have incurred.