have not got any updates on when my phone will be arriving

[Tan2]

I have paid for a monthly phone, however I haven't got any updates for when the phone will arrive after 48 hours as a new member

[Bambino · Accepted solution]

@Tan2 O2 doesn't operate a live stock reporting system, so it's very likely what you ordered is out of stock.

You can reach the O2 sales team via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255