on 24-06-2024 13:21
hey, I recently started a O2 contract after signing up to a virgin media broadband package. As part of the package, my o2 plan should have 6GB data but currently O2 is only giving me 3GB?
on 24-06-2024 13:27
It will be doubled once Volt has been activated @SL11
See if this guide helps:
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 24-06-2024 13:31
Thank you for the reply, however Virgin also cancelled my broadband plan as they found out they cant install fibre after an engineer visit. So then how do i cancel this O2 plan?
on 24-06-2024 13:52
Guide: Cancelling Your Contract
Guide: How to find help & contact O2