Solved: Re: changing payment plan

Anonymous · ‎13-10-2017

i want to move my payment plan from my personal account into my joint account but dont see any option to update full banking details on the website. do i have to cancel my current and somehow start a new direct debit in my other account or is there a way i can transfer it across through the website/live chat with o2 staff ?

please help/advise

MI5 · ‎13-10-2017

Log into your MyO2 on your PC.
Go to bills and scroll down to payment details.
You’ll need to set a pin to access this section the first time.
Make sure you do it at least 7 days prior to the Direct debit date to ensure enough time for the system to update.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-10-2017

Log into your MyO2 on your PC.
Go to bills and scroll down to payment details.
You’ll need to set a pin to access this section the first time.
Make sure you do it at least 7 days prior to the Direct debit date to ensure enough time for the system to update.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎13-10-2017

http://www.o2.co.uk/myo2 In this section of My O2 @Anonymous

Veritas Numquam Perit

Martin-O2 · ‎16-10-2017

Hi @Anonymous did you manage to change your payment date using My O2?

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