cant get sim activate

[Anonymous]

the sim serial number is (edited)

[Anonymous]

Hi

This is a customer forum so we don't have access to your account I'm afraid. 

Perhaps try the sim in another phone. 

Following that please contact customer service o2 Customer Services Link http://www.o2.co.uk/contactus 

They may advise to visit an O2 HighStreet store to be given another. They can transfer your number and tariff there for you too. 

[Anonymous]

Hi @Anonymous ,

   Can you give us a bit more information? when you say activated...is it a replacement sim and you are trying to do a sim swap or is it a new pay and go sim and you are having problems with the activation?

[jonsie]

Perhaps the OP can come back and let us know if it's a replacement sim for L&S or a replacement. It may just be a bar on the account or the sim swap hasn't been done.