Solved: bills and early upgrading

Anonymous · ‎17-09-2014

Does anyone know how long after a bill has been paid does the early upgrade fee drop? I paid my bill on Sunday and have yet to see a decrease in my upgrade cost. Thanks for any help in advance

MI5 · ‎17-09-2014

It will drop when the next bill is generated - Remember the bill you just paid was generated 2 weeks ago.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous · ‎17-09-2014

Hi

Speak to O2 on 202 and they'll help.

http://www.o2.co.uk/contactus

Updates to accounts usually take effect at midnight.

Fees and costs usually depend in tariff and handset choice.

http://www.o2.co.uk/help/upgrades

MI5 · ‎17-09-2014

It will drop when the next bill is generated - Remember the bill you just paid was generated 2 weeks ago.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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