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bambam
Level 1: Joiner
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on ‎30-03-2020 18:05

on ‎30-03-2020 18:05

hi what help is available if bill is overdue to avoid restriction as no online chat available and i am not allowed to talk due to surgery on my throat please

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Cleoriff
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on ‎30-03-2020 18:26

on ‎30-03-2020 18:26

Hi @bambam 

You need to speak to the Payment Management Team on 0800 902 0217. It's a free call. Also take a look at this link: https://www.o2.co.uk/help/account-and-billing/payment-support

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MI5
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In response to Cleoriff
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on ‎30-03-2020 19:09

on ‎30-03-2020 19:09

@bambam 

Do you have anyone who can call on your behalf ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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