Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Bill

I am trying to pay my bill it was late and I have been cut off. I can’t make calls and I can’t log into the app as it’s sending me a code but can’t receive text messages

My account

I can't get into my account when I sign in

Resolved! I want a 2nd line on my account via eSIM for my wife, how can I do this?

Hi community, My wife needs a new phone line via eSIM and I want to add this to my account for her, does anyone know how I can do this? Many thanks in advance.

Resolved! Rolling plan

I just change my rolling plan from 10 pounds to 15 pounds do I need to top up balance to 15 or will it automatically come out my account

Resolved! Cancel tarrif

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My latest bill

Just had my latest bill, why have I been charged £6 for using my phone abroad???

disney plus

HiI have 4 accounts with O2 do you know if I can still get Disney plus for free with my accounts?

Resolved! Change name on contract

My contract was taken out by my daughter and I’m looking to change the name to mine all bills come out my account

Resolved! new sim

my phone was stolen and i need a new sim

Resolved! Moved from UK to DE

Hello, can I transfer contract from UK to DE? How it works? I have phone too from O2. I will not return to UK.

O2

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