Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Insurance

How do i change the hanset on my insurance ?

Resolved! Cannot get PAC code from 65075 and my O2 account

I have talked to several CS from O2, but still have no luck solving the issue. After I texted PAC to 65075, I saw the message below:Hi, it's O2. There's been an issue processing your request, please try again later. If I access my O2 to check my PAC ...

Resolved! Airtime bill

Why is my bill more expensive than the previous months ?

Resolved! Number port, number disconnected from old provider and no trasnferred

Hi,I wanted to move my number from old provider to new o2 contract. It was suppose to happen on 23rd Jan 2022 but I received a message that it will happen on 25th Jan 2022 due to some technical issue. On 25th Jan I lost connection from my old provide...

Mistake leaving EE

Since leaving EE I've noticed a far worse signal in all areas which is disappointing. Worse when taking/making calls within my home, car, and generally out and about, I think unless this improves I may have to go back to EE as I've been caught out a ...

Resolved! My contract expired and I’m still paying every month

My contract expired nearly a year ago and I’ve only just noticed I’ve still been paying

Resolved! how to cancel

Hi, my contract ran out in 2018 so has just been a rolling monthly contract since how do i cancel this please?

Resolved! Complain team

I was complain I didn't use your service for 27 days oredey I pay my air time and my direct debt active

Resolved! Upgrade

I have been with yourself for many years. I am looking to upgrade to the iPhone 14 pro but do not wish to pay the rate as advertised. Sky mobile are doing a deal for this phone which is 254 storage,25 gb data and unlimited calls and texts. For £52 pe...

Resolved! Cancelled service

Hi I’m mailing in regards to the mobile broadband I took out with yourselves I have since returned the equipment and would like to know if it has been cancelled yet as nothing is showing on the app it has been cancelled I would like this done asap pl...

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