Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! contract information

Hi, my billing shows that there is no device plan payments to make, has my contract ended?

Resolved! I need vat invoices for my previous bills

I am trying to download vat invoices for bills

Resolved! Bill

Hello Have been charged yesterday despite moving contracts. Please can i have money refunded. Michael Grace [personal details removed]

Pac code

Hi I have just placed an order for the Moto g22 and it asked for a PAC code I now have that PAC code

Resolved! Payment date

Hello, is it possible to change the date of my bill payment please

Resolved! Contract

I was on a O2 contract. I received a call offering what appeared to be an improved deal. I agreed to it, only to find that I was now locked into a contract with Plan.com, using O2 network services. I now want to upgrade my phone. Is there any way of ...

Resolved! contracts tarriffs pay monthly

Hi. not very tech/phone savvy. but I'll start at beginning.in 2014 I became an 02 customer. treated myself to a new phone and contract. part of the deal was a free device like a cheap version of what's now an ipad think it was Alcatel- one touch not ...

Payments not going through

Why can’t I pay my device payments online on the app or over the phone on the automated system, I have no problem with the air time, it says there’s an issue with my bank which there isn’t, I have 7 accounts with 02 & don’t particularly want to leave...

Resolved! two pay monthly accounts were opened in error still being asked for payments could you cancel again

two pay monthly accounts opened in error please make sure they have been cancelled j alexander [personal details removed]

Resolved! Order

I just signed up for contract and it said the order was unsuccessful but it still took the 30£ upfront payment

O2

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