Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 230191 Views
  • 2 replies
  • 2 kudos

Late payment

Hi, I’m late on my monthly payment as I get paid every 4 weeks and every month o2 try’s to take the payment out the week before I next get paid so I usually have insufficient funds in my account. I’ve tried to contact o2 to let them know why I’m late...

Resolved! Spend cap query

I have a £5 spend cap with o2 to stop me going over my allowance. I have looked into my o2 account and this says it’s still active. I have just received a text from O2 saying I have hit my £51.50/50mb allowance. If there’s a £5 spend cap in place why...

KLouise by Level 1: Joiner
  • 765 Views
  • 3 replies
  • 0 kudos

Resolved! O2 switch up

Hello, I have o2 switch up on my account and I just wondered If I would be credit checked for switching? Thankyou

Resolved! Wtf is going on?

i was a happy member of o2 , until a few days ago i had a few devices on loan, i asked the staff due to the cost of living can i cut off my sim cards and just pay my device plan as my airtime ran up a bill of 2 month, i was told by the staff" you wil...

Alexd by Level 1: Joiner
  • 988 Views
  • 4 replies
  • 0 kudos

Port and no signal

Hi everyone, I ported from Vodafone yesterday at around 1100. I saw my number go on the SIM details and it's on the app as my number but about half an hour later I lost all signal. Waited until 1800 and rang customer services but told to wait 24hrs. ...

Ozman by Level 1: Joiner
  • 375 Views
  • 1 replies
  • 0 kudos

Resolved! Blocked

Trying to ring to o2 to speak about my blocked phone, can’t ring out 202 or any other numbers, need help please!

Resolved! Sony Refusing To Give Me Free TV - Xperia I IV promotion

So I happened to see the Xperia I IV promotion where you get a free Sony Bravia 43" TV on the very last day of the promotion. So I made my order and got an email confirming I was entitled to claim it, sent over my details to the Xperia promotion page...

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sneill924 by Level 1: Joiner
  • 2114 Views
  • 8 replies
  • 0 kudos

Resolved! Cant understand bill

Why does my bill have - sign before every amount?

Rose6 by Level 1: Joiner
  • 454 Views
  • 2 replies
  • 0 kudos

Resolved! Payment

Hi

Josh10 by Level 1: Joiner
  • 362 Views
  • 2 replies
  • 0 kudos

Resolved! Over charged

Hi I have multiple sims and one of them is being overcharged each month. Can you please help?

Antec by Level 1: Joiner
  • 431 Views
  • 2 replies
  • 0 kudos