Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 239304 Views
  • 2 replies
  • 2 kudos

Resolved! Cannot log into My 02

Hi, I cannot log into my 02. It says I’m not registered but I have used the app previously. I’d like to check if there is a cost to use my data in Tenerife.Thanks! Vicki

Vicki4 by Level 1: Joiner
  • 928 Views
  • 2 replies
  • 0 kudos

Resolved! PAC code

Hi there, I have a PAC code and want to put it through with you guys. 

Jared by Level 1: Joiner
  • 351 Views
  • 1 replies
  • 0 kudos

Resolved! Unfair charges

I recently contacted 02 from my handset using a number I found on the internet to tell them I was having trouble with my signal. After waiting for a considerable time and getting no one to speak to i hung up. The next day i received a txt message fro...

James55 by Level 1: Joiner
  • 436 Views
  • 1 replies
  • 0 kudos

Resolved! Pay off / end contract

I would like to pay off my whole contract and finish the contract now. I don’t use the iPad and I have never even put the SIM card in so don’t want to be paying for airtime that I’m not using. How much is the settlement please

Resolved! New phone but want old number

I have just got a new phone and sim and wanted to keep my old number, but looks like I have a new number!

CJ_CJ_CJ by Level 1: Joiner
  • 326 Views
  • 1 replies
  • 0 kudos

Resolved! Swap number to another contract once current one ends

Hi, I have a few months left on my o2 pay monthly. I am about to get a second phone with o2 via another website that sells phones with o2 contracts. At this point I will have two contracts with o2. Once the current contract ends, am I able to move th...

DanHCW by Level 1: Joiner
  • 726 Views
  • 3 replies
  • 0 kudos

Resolved! Contract

More info (Highlight to read) Hidoes my contract end when my device plan ends or does it need cancelling manually

Knoxy1808 by Level 1: Joiner
  • 602 Views
  • 5 replies
  • 0 kudos

Resolved! O2 will not accept to cancel my SIM

It is unbelievably difficult to get O2 to cancel a SIM order within the 14 days cooling off period. They just will not process the request. Very poor customer management.

Matt28 by Level 1: Joiner
  • 461 Views
  • 1 replies
  • 0 kudos

Resolved! Charges

Hello I have charges on my bill this month that shouldn’t be 

conor26 by Level 1: Joiner
  • 370 Views
  • 1 replies
  • 0 kudos

O2 Pay Monthly and O2 Travel Inclusive

I've read the Guide: Roaming MegaGuide and have seen this:Good news, our O2 Travel Inclusive Zone Bolt On is now included with selected O2 Refresh tariffs over 90GB and SIM only tariffs over 100GB. You can also select the O2 Travel Inclusive Zone Bol...

Screenshot_20221023-131952.png Screenshot_20221023-134006.png
pgn by Level 77: Grand Master
  • 3191 Views
  • 12 replies
  • 2 kudos