Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 253319 Views
  • 2 replies
  • 2 kudos

Balance

 why is this happening I cannot see my paid bit where I pay my bill 

Screenshot_20230711_093320_My O2.jpg

Phone Upgrade

Hello. I have had my phone for a while now and I was told that my other phone would be picked up and I would get extra cashback. I still have not received a return form for the phone. I would not have got the upgrade if I wasn't going to get this on ...

bapeimh by Level 1: Joiner
  • 463 Views
  • 1 replies
  • 0 kudos

Porting number stuck?

I have been trying to move my pay as you go number to a new pay monthly sim for 5 days now. Keep getting different responses off different CS advisers. Now being told it will take another 5 days as the migration is stuck? Honestly at my wits end has ...

Sian4 by Level 1: Joiner
  • 1419 Views
  • 6 replies
  • 0 kudos

Resolved! Payment on account not registering

I’ve recently paid my phone bill and it’s still saying overdue , and threatening to cut off my phone and online chat isn’t resolving it

Mmurray by Level 1: Joiner
  • 512 Views
  • 2 replies
  • 0 kudos

Resolved! Sim pricing

Why are your price for sim only higher than. Gif gaf when they are partner to o2 £6 for 2 gig unlimited text unlimited mins.

Rm54 by Level 1: Joiner
  • 593 Views
  • 3 replies
  • 0 kudos

Resolved! Tariff

What does the 12M stand for in my new tariff: "O2 Sim Only Unlimited mins 12M 10GB"?

NF969 by Level 1: Joiner
  • 536 Views
  • 2 replies
  • 0 kudos

Upgrade SIM to Device

So i'm due the upgrade in 6 days time after waiting 6 months - i've heard there are now credit checks? And that is change is imminent can anyone confirm? As it's not the ideal situatuion given my credit isn't the best and one of the reason's i joined...

kloppo964 by Level 1: Joiner
  • 735 Views
  • 5 replies
  • 0 kudos

Resolved! Cards declining

I have an overdue monthly bill and I have been trying to pay my o2 bill, all 3 of my debit cards that has money on them keep getting declined, I have 3 different bank accounts and none of them work, pulling my hair out with this one as o2 are about t...

Nizzy2k13 by Level 1: Joiner
  • 474 Views
  • 2 replies
  • 0 kudos