Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Opera telecom

Hi, I incurred a premium charge for receiving a happy Christmas message that seems to have been sent (completely unsolicited) by Opera Telecom - 79050. How do I report this, stop them doing it again and to others, and get money back from O2 who levie...

new sim

Hi i ordered a sim only contract 2 weeks ago ive been given a number, but as yet not received a sim to my home address regards Mark

Resolved! Phone

I ordered a new iphone 14+ and it’s took money out of my account but it says it something went wrong what do I do?

Resolved! Upgrading my contract

i am wanting to change my tariff to a larger package

Resolved! PY

How do I pay my bill when I have been cut off

Resolved! Large price increase on phone plan

Hey everyone, Has anyone else had quite a jump in their direct debit? My plan/phone has gone from being £47.84 to now being £76.47. I've had no emails or letters to tell me of a price increase, I was expecting possibly about £54 with inflation, but n...

Resolved! Can’t make international calls

I have tried to make International calls but can’t get through

Resolved! Discount code

When do u get the discount code for earbuds

Resolved! Japan and South Korea

Does O2 travel bolt on cover my roaming use when I visit Japan and South Korea? If not, what are my options? ThanksLiam

no service after porting number from sky

hi, my number ported over from sky on friday morning and since that time i have had no service on my new sim which was activated and working before the port, my voicemail is working ok thats about it, ive talked to o2 numerous times over the text box...

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