Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Being over charged

Im consistantly being over charged and its not because im using more data, theyve just changed the paymemt i make monthly without telling me. Ive tried to contact mutiple times and have had no reply. Has anyone else had this problem its infuriating

Resolved! Upgrade

I received a call from o2 for an early upgrade (25/7) I’ve received all my contract info via email etc, does it take longer for a phone to be dispatched from a call ??? online the phone is delivered the next

Resolved! Paying my bill

My bill is overdue. Can i pay this tomorrow 28th july without my phone been cut off

Resolved! Can’t pay my bill

I’m trying to pay my bill but I can’t access my o2

Resolved! Ordering a phone with O2, then seen better SIM deal on USwitch for Airtime

Good afternoon, I've just ordered a iPhone 14 with an airtime package on a 36 month contract. The total cost was about £52 a month with the airtime package being about £30 of that! I've now seen that I can get a similar SIM only deal with USwitch (di...

Resolved! Call me

Can you call me I'm trying to pay my bill and can't call you [Removed]

Resolved! VAT INVOICE

Hi I use my mobile for work and require vat receipts please

international bolt on

I'm travelling to Morocco, if I enable the international bolt on for £6 a day are there any additional charges if I make calls or use data?

Resolved! 2 numbers on my bill

Can anyone help here,I have my sons sim card on my bill.My contract is half way through a 2 Yr deal.How do I calculate my new monthly coat if I wanted to upgrade early ?, do I simply add my sons monthly sim cost to my monthly bill ?.

My account is locked by fraud team

Hello, I am a new customer with o2 via Virgin media. As apart of my new contract with VM I had to get a o2 sim (volt 350) I received my sim and all is well. A month later I got my bill for 19.07 instead of £6. According to this site its because I hav...

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